At Plumpy Curls, we deliver high-quality products right to your door! Please review our shipping policy for details on how and when you’ll receive your favorite curly hair products and tools.
1. 🌍 Shipping Locations
We currently ship nationwide in Egypt.
If you're located outside of our regular delivery areas, please contact us at info@plumpycurls.com — we’ll do our best to arrange a special shipment for you.
2. ⏳ Order Processing Time
Orders are processed within 3–7 business days.
During peak periods (such as sales or holiday seasons), processing may take slightly longer — but we’ll always keep you updated if there’s any delay.
3. 🚀 Delivery Timeframes
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Note: Delivery times are estimates and may vary based on your location, courier delays, public holidays, or weather conditions.
4. 💸 Shipping Costs
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Shipping costs are automatically calculated at checkout based on your location and shipping method.
5. 📦 Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
6. 🚨 Shipping Issues
If your package arrives damaged or missing items, please contact us within 24 hours of delivery at info@plumpycurls.com. Be sure to include:
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Your order number
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Clear photos of the packaging and damaged product (if applicable)
For lost packages, we’ll work with our shipping partners to investigate and resolve the issue. Please note that this process may take time, and we appreciate your patience.
7. 🌐 International Shipping
We currently offer international shipping to selected countries.
Please note: Customs, duties, and taxes are not included and are the customer’s responsibility. These charges vary by destination and are not controlled by Plumpy Curls.
8. 📬 Contact Us
Still have questions about your shipment? We’re here to help!
Email us at info@plumpycurls.com, and our team will be happy to assist.
